Privacy Policy

We collect only the information necessary to provide you with our medication tracking services:

• Account Information: Email address and name for account creation and authentication
• Medication Data: Medication names, dosages, schedules, stock levels, and adherence logs
• Health Information: Symptom tracking data and health notes (Pro features only)
• Family Data: Family member profiles you create (Pro Family feature only)
• Usage Data: App interactions and analytics to improve user experience
• Payment Information: Processed securely through Stripe (we never store credit card numbers)

We implement industry-leading security measures to protect your data:

• Encryption: All data is encrypted in transit (TLS/SSL) and at rest (AES-256)
• HIPAA Compliance: Our infrastructure and practices meet HIPAA security requirements
• Secure Authentication: Multi-factor authentication available for all accounts
• Regular Audits: Third-party security audits and penetration testing
• Access Controls: Strict internal access controls and audit logs

We use your data solely to:

• Provide medication tracking and reminder services
• Send you medication reminders and refill alerts
• Generate health analytics and reports for your use
• Improve and personalize your experience
• Communicate with you about your account and support requests
• Process payments for Pro plans

We will NEVER:

• Sell your personal or health data to third parties
• Share your data with advertisers
• Use your data for purposes other than providing our service
• Access your data without your explicit permission

You have complete control over your data:

• Access: View all your data at any time through your account
• Export: Download your complete medication history and health data
• Modify: Edit or update your information whenever you want
• Delete: Permanently delete your account and all associated data
• Portability: Export your data in standard formats (PDF, CSV)
• Opt-out: Control email preferences and notification settings

We share your data only in these limited circumstances:

• With Your Consent: When you explicitly choose to share reports with healthcare providers
• Service Providers: With trusted third-party services that help us operate Pillio (e.g., hosting, payment processing). All are bound by strict confidentiality agreements.
• Legal Requirements: When required by law, court order, or to protect rights and safety

Pillio is designed to be HIPAA compliant. We implement administrative, physical, and technical safeguards to protect your protected health information (PHI). Our Business Associate Agreements (BAA) are available for healthcare organizations upon request.

We retain your data for as long as your account is active. When you delete your account, all personal and health data is permanently deleted from our servers within 30 days. Backup copies are securely deleted within 90 days.

We use essential cookies for authentication and session management. We do not use advertising cookies or sell data to ad networks. You can control cookie preferences in your browser settings.

Pillio is intended for users 18 years and older. While you can track medications for family members of any age using the Family feature, the account holder must be at least 18 years old. We do not knowingly collect information from children under 13.

We may update this privacy policy from time to time. We will notify you of any material changes by email and by posting a notice in the app. Your continued use of Pillio after such changes constitutes acceptance of the updated policy.

If you have questions about this privacy policy or how we handle your data, please contact us: